Point wise summary of 'How to win friends and influence people'

1. Don't criticize condemn or complain directly, rather do it privately. 

2. Before pointing out any shortcoming, give honest appreciations first.

3. People value their own idea more than that of others. So as a team leader, you should try to make them come up with the idea you have. They should think it's their idea or at least they contributed to it.

4. Show genuine interest in others, talk in terms of their interest to make them like you fast.

5. Smile more often while talking with someone. It shows confidence and is persuasive

6. A good listener lets others speak about themselves and moreover makes them comfortable while they speak, by helping them with words, not making them feel shameful or guilty, etc.

7. Make the other person feel important. Appreciate their efforts and virtues sincerely.

8. A person's name is very precious and sweet to them. So ask their name and use it more often.

9. The only way to get the best of an argument is to avoid it. Especially one with the extremists. Unless you're a lawyer  :) 

10. It is not by disrespecting the opinion of others that you will win people over.

11. Begin a talk or discussion or debate, in a friendly way.

12. Get the other person saying "yes, yes" initially before coming to the main point, on which you wanna persuade them

13. Try honestly to see things from the other person's point of view.

14. Appeal to the nobler motives while trying to convince to common mass.

15. Dramatize your ideas, to have a strong impact on people's attention and memory.

16. Talk about your own mistakes before criticizing others.

17. Prefer asking questions, instead of giving direct orders.

18. Let the other person save their face. Don't make them feel embarrassed , shameful or guilty in front of large number of people.

19. Use encouragements and make the fault seem easy to correct, while criticizing someone.